FAQs
Here's a list of our most common questions. If you have a question not listed below, please use our "Contact Us" page to let us know.
What kind of wax are your candles made of?
All our candles are hand poured using eco-friendly soy wax. We believe soy wax is better for the environment and as a wellness brand, sustainability is important to us.
Are your candles vegan friendly?
Yes. All our scented products are made using plant based oils and waxes.
Do you do gift sets?
Yes. All our products come individually packaged, but we are able to ship different combinations of products as a set. Simply send us a message using the "Contact Us" page quoting your order number and letting us know your preference.
Do you use essential oils?
Yes. We love our essential oils and all the benefits they come with. We also use a good blend of fragrance oils which are known to enhance mood and energy levels.
Are your products safe for indoor use?
Yes. All our products are crafted with consumer safety as a priority, however, we strongly urge you to read the safety labels attached to each product.
How long before I receive my order?
We aim to process orders the next working day and depending on the delivery option you select, shipping times are as follows:
Standard shipping: 3-5 business days
One-day shipping: 1-2 business days
Do you ship internationally?
We do not currently offer international shipping but we are working to find the most viable shipping options for our international customers.
Do you offer refunds?
We do not offer refunds but we are happy to exchange faulty goods. Should your chosen option be out of stock, we will offer a similar replacement. Please contact us if you have any issues at all with your order.